Vijoy Varghese -> Singapore Airlines
"I took SQ25 from JFK to Singapore via Frankfurt. In Frankfurt, I got late by 5 min to reach to the gate and the flight left without me. Im a PPS member , travelling on a business class, atleast airlines should have waited for 5 more minutes. I got stuck in the line in one of the duty free shop. Airlines has to be considerate that its a long haul flight and now have to wait for 10 hrs for next flight in Frankfurt for another 13 hrs journey.. Its an agonizing story and I really doubt I will take SIngapore airlines again. Sorry Guys, but I expected a little more consideration."
