MSN Hotmail Support Satisfaction Survey:

"How would you rate the overall quality of MSN Hotmail?
(Scale of 1-9)

Overall, how likely would you be to recommend MSN products to a friend or colleague. Would you say you...
Definitely would
Probably would
Might or might not
Probably would not
Definitely would not recommend MSN or its products
Don't Know

Now we'd like to ask you about your overall satisfaction with Microsoft. Considering everything you know or have heard about the company, its products, its service and support organization, would you say you are...?
Very Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Very Dissatisfied
Don't Know"

Ho ho. I wonder why they asked the latter two questions.