... I think Grace is being more mean/forthright/less tolerant (however you choose to view it) towards me than usual.

Mindef's investment in IT hasn't gone (totallY) to waste - MIW.com does provide some useful services for us chattels. And the real time chat is rather useful - I was chatting to a Customer Service Officer, asking for help as I'd forgotten my MIW password (I think my username is "nssucks" but I don't know what the password is - the downside to being a smartass). She said that it'd be mailed to me, and I'll get it within 3-5 working days.

MIW.com.sg. Making your indenture slightly easier.